Terms and Conditions

Welcome to isoko.rw! By using our platform, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1

Account Registration

To access certain features of isoko.rw, users must create an account by providing accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device.

Ensure your account information remains current to avoid service interruptions.

2

User Conduct

You agree to use isoko.rw only for lawful and honest purposes. Prohibited activities include, but are not limited to:

  • Engaging in fraudulent, misleading, or deceptive activities
  • Posting harmful, defamatory, or illegal content
  • Attempting to gain unauthorized access to isoko.rw systems
  • Submitting false or unrealistic prices, product descriptions, or information
  • Uploading low-quality, unclear, or misleading product images
  • Impersonating other users or entities

Violations of user conduct policies may result in immediate account suspension or termination.

3

Content Ownership and Use

All content on isoko.rw, including text, graphics, logos, and images, is the property of isoko.rw or its content suppliers. Unauthorized use of any materials on the platform is prohibited unless explicitly allowed by isoko.rw.

Protected by copyright laws and international treaties. Unauthorized reproduction may result in severe penalties.

4

Product Listings and Purchase Terms

Important: Vendors who post false or misleading prices — such as listing an item for an unrealistically low amount to attract buyers — or use poor-quality or unrelated images are in direct violation of these terms.

By placing or publishing a product on isoko.rw, you agree to provide accurate and truthful information, including price, product specifications, and availability.

isoko.rw reserves the right to remove or suspend any listings that contain false information, low-quality or misleading images, and to restrict or terminate vendor accounts involved in repeated violations.

By placing an order on isoko.rw, buyers agree to pay for the item in full, including any applicable taxes or fees. Orders may be subject to additional terms depending on the product or service offered. We reserve the right to cancel orders that violate these terms or are flagged for potential fraud.

5

Payment Methods

isoko.rw accepts various payment methods as listed on the platform. Payments must be completed at the time of purchase. For mobile payments, users are required to follow all provided guidelines to ensure successful transactions.

Credit/Debit Cards

Mobile Payments

Bank Transfer

6

Liability Limitations

isoko.rw is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform or inability to access it. We make every effort to ensure the accuracy and availability of information on our platform but do not guarantee it is error-free.

This limitation of liability applies to all claims of any kind, including lost profits, data loss, or service interruption.

7

Privacy

We value your privacy. By using isoko.rw, you consent to our collection and use of your information as described in our Privacy Policy. We do not share personal information with third parties without your consent unless required by law.

Your data protection rights are important to us. Review our Privacy Policy for detailed information about how we handle your personal information.

8

Termination

isoko.rw reserves the right to suspend or terminate your account if you breach these terms or engage in conduct detrimental to the platform or other users.

9

Changes to Terms

We may update these Terms and Conditions periodically. Changes will be posted on this page, and your continued use of isoko.rw constitutes acceptance of any modified terms.

We recommend reviewing these terms regularly to stay informed about any updates.

10

Contact Us

If you have questions or concerns about these terms, please Contact Us

Need Immediate Assistance?

Our support team is available to help you understand these terms.

Last updated: Dec. 14, 2025, 2:04 a.m.

Acceptance of Terms

By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.