Terms and Conditions
1. Introduction
Welcome to isoko.rw. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
2. General Terms
These terms govern your use of our website and services. By continuing to use our website, you accept these terms. We may modify these terms at any time, and changes will be effective immediately upon posting.
3. E-Commerce Website Terms
3.1 Products and Pricing
We strive to provide accurate descriptions and pricing for all products. However, errors may occur. Prices are subject to change without notice, and we are not responsible for typographical errors.
3.2 Ordering and Payment
Orders are processed once payment is confirmed. We accept various payment methods, including credit/debit cards and online payment services. You will receive an email notification about your order status.
3.3 Shipping and Delivery
Estimated delivery times are provided during checkout and may vary based on location and shipping carrier. Shipping fees apply as specified on our website.
3.4 Returns and Refunds
Products can be returned within 30 days of receipt. Conditions apply as detailed on our Returns page. Refunds are processed according to our Refund Policy.
3.5 Intellectual Property
All content, trademarks, and other intellectual property on our site are owned by us or licensed to us.
4. Real Estate Website Terms
4.1 Property Listings
We aim to provide accurate property information, but cannot guarantee completeness or accuracy. Property availability is subject to change and may not be updated in real-time.
4.2 Property Viewing and Transactions
Contact us to schedule property viewings. We are not responsible for any discrepancies in property details. Real estate transactions involve legal agreements and may require third-party services.
4.3 Fees and Commissions
Our fees for property services are detailed on our website and may vary based on the nature of the service. Commission rates for transactions are outlined in our agreements with clients.
4.4 Dispute Resolution
Disputes arising from property transactions should be addressed through legal channels or mediation as specified in our agreements.
4.5 Intellectual Property
Use of any content or material from our website is prohibited without prior written consent from us.
5. Software Development Website Terms
5.1 Services and Deliverables
The scope of work for software development projects will be outlined in project proposals or contracts. We strive to deliver projects on time and within scope but cannot guarantee specific results or outcomes.
5.2 Payment Terms
Payments are due according to the terms specified in the contract or invoice. Late payments may incur additional charges. Refunds are subject to the terms of our agreement and may not be available for certain types of work.
5.3 Confidentiality
We respect the confidentiality of client information and will not disclose it to third parties without consent. Both parties agree to confidentiality provisions as specified in the contract.
5.4 Software License
Clients are granted a non-exclusive, non-transferable license to use the software developed by us. Intellectual property rights remain with us unless otherwise agreed.
5.5 Support and Maintenance
Post-development support and maintenance services are available as per the terms of our service agreements. Support services are subject to the terms specified in our support agreement.
5.6 Intellectual Property
All software and related materials developed by us remain our intellectual property unless otherwise agreed.
6. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
7. Governing Law
These terms are governed by the laws of Rwanda, and any disputes will be resolved in the courts of Rwanda.
8. Contact Information
For any questions or concerns regarding these terms, please contact us.