Privacy Policy
At isoko.rw, we are committed to protecting your privacy and safeguarding any personal information collected from you. This Privacy Policy explains how we collect, use, and share your information when you use our platform.
Information We Collect
We collect the following types of information:
Personal Information
Includes name, email address, phone number, and shipping address collected when you register, place an order, or communicate with us.
Payment Information
Details required to process payments, though this data is securely handled through trusted third-party payment processors.
Usage Data
Information on how you interact with our platform, including pages viewed, clicks, and search activity.
Device & Location
Information on your device and general location to improve your experience and for analytics purposes.
How We Use Your Information
Your information is used to:
- Process and fulfill orders placed on isoko.rw
- Provide customer support and respond to inquiries
- Improve and personalize your shopping experience
- Communicate with you about promotions, updates, and other news
- Analyze user trends and site performance
Sharing Your Information
We may share your information with trusted third parties in the following circumstances:
Service Providers
With third-party providers assisting us with services such as payment processing, order fulfillment, and analytics.
Legal Requirements
When required by law or to protect our rights, safety, and property.
Business Transfers
If isoko.rw undergoes a merger, acquisition, or asset sale, user information may be part of the transfer.
Data Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
To exercise these rights, please contact us at support@isoko.rw.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience on our site, understand usage patterns, and personalize content. You can adjust your browser settings to control or block cookies, but this may affect certain features on isoko.rw.
Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites and recommend reviewing their policies.
Children's Privacy
isoko.rw does not knowingly collect personal information from children under 18 years of age. If we discover that we have collected data from a child without parental consent, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of the platform indicates your acceptance of the updated policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please Contact us
Need Immediate Assistance?
Our support team is available to help you with privacy concerns.
Privacy Policy Acceptance
By using our platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
